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Press Release

April 27, 2024

VT Team, Inc. Achieves ISO 9001 Certification, Marking a Milestone in Quality Management Excellence

VT Team is excited to announce it has been awarded ISO 9001:2015 certification, recognizing its dedication to providing project and support excellence with the highest standards of quality management. "This is an important milestone in our ongoing journey to quality and service excellence to our customers. It's one of many we plan in the coming years, with ISO27001, ISO20000-1 also on our roadmap for 2024/2025. said Chris Marr, CEO of VT Team, Inc. "This certification underscores our team's hard work and dedication to excellence in every aspect of our operations."

To achieve this certification, VT Team engaged with Core Business Solutions who guided VT Team through mapping existing processes and identifying areas where. Following this, VT Team underwent an extensive company-wide audit by NQA, a respected and internationally recognized certification body. The audit evaluated VT Team's processes and systems, ensuring they meet the rigorous standards set by ISO for quality management.

This is an important milestone in our ongoing journey to quality and service excellence to our customers. It's one of many we plan in the coming years, with ISO27001, ISO20000-1 also on our roadmap for 2024/2025.

Chris Marr

CEO VT Team, Inc.

This achievement is part of VT Team's ongoing effort to enhance customer satisfaction and deliver superior quality products and services. It is also a reflection of the company's dedication to its values, including integrity, accountability, and innovation. VT Team is committed to leveraging the ISO 9001 framework to further enhance its processes, ensuring that it remains at the forefront of service excellence in the contact center space and continues to meet the evolving needs of its customers worldwide.

ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organizationsin 178 countries. ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of your organisation to consistently satisfy customers and other stakeholders. In simple terms, it provides the basis for effective processes and effective people to deliver an effective product or service time after time.

About NQA

NQA is a leading global independently accredited certification body, providing assessments (audits) of organizationsto various management system standards since 1988. NQA has expertise in many diverse industries including aerospace, telecommunications, electronics, information technology, professional services, transportation and distribution, automotive, plastics, metal and machinery, foods and supply chain management. This expertise means NQA can offer its clients a single point of contact, saving them time as well as providing experienced and competent staff based across the globe at one of our international offices. NQA’s worldwide operations are accredited to perform management systems registrations by ANAB (American National Standards Institute/Registrar Accreditation Board), UKAS (United Kingdom Accreditation Service) and various other regional and industry-specific oversight bodies. NQA is part of Element Materials Technologies, a global provider of Testing, Inspection, and Certification (TIC) services on a wide range of products, materials, processes and services.

About Core Business Solutions

Core Business Solutions specializes in the needs of small businesses seeking ISO 9001 certification. Working to help people become ISO certified on a daily basis gives us a very real perspective on what business owners, project managers and quality managers must do to be successful. We have a 100% success rate for helping clients achieve ISO 9001 certification along with related standards such as ISO 14001, ISO 45001, ISO 13485, ISO 27001 and other cybersecurity standards such as CMMC and CMMI. We recognize that the needs of the small business are unique and we are committed to helping our clients reach their ISO 9001 certification goals in the time frame required. Our past clients are glad to provide testimonials of the quality of our work which you can read throughout our website. Core Business Solutions is an ISO 9001:2015 Registered Company which sets us apart as a trusted provider of ISO 9001 Products and Services. This means we hold ourselves to the same certification standard that we assist our clients in achieving. We consider this a commitment of integrity and excellence to all of our customers. We achieved ISO 27001 cybersecurity standard certification in 2019 and continuously improve our cybersecurity system.

Core Business Solutions, Inc., founded in 2000, is the leading supplier of personalized ISO 9001 Products and Services.