Professional Services

Delivering the Art of the Possible



Professional Services




Using a proven methodology of Asses, Create, Evolve. We strive to understand your environment, assess it's ability to deliver what you need today and in the future, building a roadmap that aligns with your strategic Customer Experience goals. With highly experienced engineers and developers, we create solutions and capabilities that produce measurable impacts to the customer journey or operational goals of your contact center.
Our aim is to always ensure your contact center is evolving to meet the changing needs of customers and to stay on track with your roadmap and keep ahead of your competition.


Evaluate your existing capabilities and build a roadmap to align with your strategic vision for Customer Experience.


Build and launch solutions that have a demonstrable impact to on the customer experience andyour operational metrics.


Continually iterate the contact center capabilities to ensure your wow your customers andincrease brand loyalty through great experiences.

We Deliver

At VT Team, we bring passion and experience to building great Customer Experiences. Ascertified an Amazon Connect Service Delivery Partner, AWS recognizes our excellence in thisfield, similarly, Zoom recognizes our competencies with Zoom Phone and Zoom CX.

  • Creative customer experiences
  • Data-rich insights in to contact center operations
  • Rapid deployments with measurable results
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Our capabilities

We continually grow our capabilities, keeping abreast of industry trends and the latest feature releases from our partners.

  • Contact Center consulting and strategy
  • Custom developed solutions
  • Contact Center data analytics and BI
  • Standards-based delivery using SAFE, ITIL and ISO9001:2015 processes
  • SaaS products to support your contact center solution, such as etc and phi
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